{"ar":"Hikayah","en":"Hikayah"}

ORMANA

Flare

Partner

Moroccan

MACRO

Cavaraty

Band Bun

alshaya

serv

الغانم

Haval

Geely

Modern Waves

Deer & Dear

Revive

Perfect Dental Care

International Veterinary Hospital

Dhahia juice

Runway

Khaleda capital

Lubera

Winter wonder land

180 GYM

Roma collection

Qortuba Co-Op

Red solutions

Romance_Collection

Dr.Mariam Alawadhi

Lubera luxury

Toffee almeshaal

Dawg

Alpha caffee

Rolls royce

Aline dental

In order to ensure the satisfaction of our customers, all purchases are subject to return and exchange according to the following conditions:
_ Ensuring the safety of the product and its original packaging and not being used, and the company has the right to refuse to receive or compensate any damaged product that is not in its original condition.
_ We guarantee the return of any product damaged, or wrongly ordered.
_ The return period is three days from the time of receiving the product from the carrier.
&nbsp;_ The buyer should contact customer service <a href="97192222">97192222 </a>
&nbsp;to coordinate or send an email to <a href="mailto:Info@hikayah.co">Info@hikayah.co </a>
_ When the product arrives at hikayah General Trading Company, we will return the price of the product if it was paid at the time of purchase by electronic payment. This may take up to 14 days
Shipping and handling fees cannot be returned, unless the device is damaged, God forbid.
_ In the event that you do not provide us with the correct and complete address, Hikayah General Trading Company disclaims its responsibility in the event that the shipping company excludes the order for one of these reasons, and the customer is not entitled to claim anything after that.
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Exchange and Return policy

Privacy and Confidentiality Statement
We appreciate your interest and your concerns about the privacy of your data on the Internet.
This policy has been prepared to help you understand the nature of the data we collect from you when you visit our website and how we treat this personal data.
Browsing
We did not design this site in order to collect your personal data from your computer while browsing this site, but only the data provided by you will be used with your knowledge and voluntarily.
Internet Protocol (IP) address
At any time you visit any website including this website, the host server will record your Internet Protocol (IP) address, the date and time of the visit, the type of Internet browser you use and the URL of any website that you refer to this site On the web.
Network Scans
The surveys that we do directly on the network enable us to collect specific data such as the data requested from you regarding your view and feeling about our site. other.
Disclosure of information
We will maintain at all times the privacy and confidentiality of all personal data that we obtain. Such information will not be disclosed unless required to do so by any law or when we believe in good faith that such action will be required or desirable to comply with the law, or to defend or protect the proprietary rights of this site or its beneficiaries
The data necessary to carry out the transactions requested by you
When we need any of your data, we will ask you to provide it of your own free will. This information will assist us in contacting you and carrying out
your requests wherever possible. The data provided by you will never be sold to any third party for the purpose of marketing it for its own benefit without obtaining your prior and written consent unless this is done on the basis that it is part of collective data used for statistical purposes and research without including any data that may be used to identify you
When you contact us
All data provided by you will be treated as confidential. Forms that are submitted directly on the network require providing data that will help us improve our site. The data provided by you will be used to respond to all your inquiries, comments, or requests by this site or any of its affiliate sites
Disclosure of information to any third party
We will not sell, trade, rent, or disclose any information for the benefit of any third party outside this site, or its affiliate sites. The information will be disclosed only in the event of an order to do so by any judicial or regulatory authority
Amendments to the privacy and confidentiality policy of information
We reserve the right to amend the terms and conditions of the privacy policy and the privacy of information if necessary and when appropriate. The amendments will be implemented here or on the main privacy policy page and you will be constantly notified of the data we have obtained, how we will use it and who we will provide it with this data
contact us
You can contact us when needed by clicking on the Contact Us link available in our website links or sending to our email: <a href="mailto:INFO@HIKAYAH.CO">INFO@HIKAYAH.CO </a>
finally
Your concerns and concern about the confidentiality and privacy of data is a matter of utmost importance to us. We hope to achieve this through this policy.
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Privacy policy

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Each one of us has a story to tell, each story has a memory, and the memory can be whether a picture,&nbsp; scent or even a place.
Once upon a time, I traveled to Paris with my friends, and we spent a lot of our time in the hotel lobby; it was the best trip ever. After a year exactly, I went back to the same hotel, but this time I was alone. As soon as I entered the lobby, a scented breeze passed by me and made me remember all the great moments spent with my friends. That&rsquo;s when an idea crossed my mind, I said to myself &ldquo; every person deserves to feel what I felt the moment that smell hit me .. happy&rdquo;. That's when I chose to start my journey and be a part of every happy moment in someone&rsquo;s story.

Our Story

&nbsp;
Tel : <a href="tel:0096597192222" target="_blank" rel="noopener">(+965)97192222</a>&nbsp;
Mazaya Towers Tel:&nbsp;<a href="tel:009651858885">(+965)1858 885</a>
Instgram: <a href="https://instagram.com/tryhikayah?igshid=NWRhNmQxMjQ=" target="_blank" rel="noopener">tryhikayah</a>
Email:&nbsp;<a href="mailto:info@hikayah.co" target="_blank" rel="noopener">info@hikayah.co</a>
Location: Kuwait, Kuwait City, Masaya tower 3, Floor 25
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Contact us

Debit Cards Term and Conditions
Please read the following terms of use and disclaimers carefully before using
K-NET:
&bull; The customer may cancel the order if the delivery time exceeded the
vendor delivery promise time highlighted in the vendor info section, your
paid amount will be refunded back to his account.
&bull; The customer order cancellation is limited to a maximum time of five
minutes of placing the order, not applicable to any electronic goods (e￾vouchers).
&bull; The customer refund procedure might take five working days to process
on the K-NET payment gateway, and then the customer has to follow on
with his bank in case any delay in crediting his account back with the
amount previously paid by him. We will be sending an email to the
customer that contains a printout of the refund advice printed from K￾NET payment gateway as reference in case the customer wants to
revise the bank with.
&bull; Customers using the K-NET facility are requested to be available on
their respective contact numbers.
&bull; The customer would be reimbursed in case the vendor faces the
inconvenience of a missing item (Reimbursement applicable only for the
missing item).
&bull; K-NET used in placing orders through the online payment gateway on
Payzah website or applications must belong to the user. Otherwise, the
user must attain the legal permission from the card owner to perform
the transaction.
&bull; The customer is entirely liable for placing an order using the K-NET
facility after carefully reading all the terms &amp; conditions.
&bull; The customer is liable to pay cash on delivery to the driver in case the
"Special Request" or "General Request" may require extra charges.
&bull; The customer should make sure that the product type matches the
seller&rsquo;s activity, as the non-conformity clause is entirely borne by the
customer. (For example, but not limited to the seller of a garage that
sells food products).
Credit cards Term and Conditions
Please read the following terms of use and disclaimers carefully before using
Credit Card:
&bull; The customer is liable to pay cash on delivery to the driver in case the
"Special Request" or "General Request" may require extra charges.
&bull; The customer may cancel the order if the delivery time exceeded the
vendor delivery promise time highlighted in the vendor info section, your
paid amount will be refunded back to his account.
&bull; The customer order cancellation is limited to a maximum time of five
minutes of placing the order.
&bull; The customer refund procedure might take 14 working days to process
on the Credit Cards payment gateway, and then the customer has to
follow on with his bank in case any delay in crediting his account back
with the amount previously paid by him. We will be sending an email to
the customer that contains a printout of the refund advice printed from
Credit Cards payment gateway as reference in case the customer
wants to revise the bank with.
&bull; Customers using the Credit Cards facility are requested to be available
on their respective contact numbers.
&bull; The customer would be reimbursed in case the vendor faces the
inconvenience of a missing item (Reimbursement applicable only for the
missing item).
&bull; Credit Cards used in placing orders through the online payment
gateway on Payzah website or applications must belong to the user.
Otherwise, the user must attain the legal permission from the card
owner to perform the transaction.
&bull; The customer is entirely liable for placing an order using the Credit
Cards facility after carefully reading all the terms &amp; conditions.
&bull; The customer should make sure that the product type matches the
seller&rsquo;s activity, as the non-conformity clause is entirely borne by the
customer. (For example, but not limited to the seller of a garage that
sells food products).

Payments Terms and Conditions